Shipping Your Order

We ship out all of our products within 48 hours after payment has cleared.

Return

Springtree Flooring has a satisfaction guarantee of our products for 10 days after the buyer received their goods. A restocking fee of 15% will apply to all return goods after 30 days and the buyer is responsible for the shipping costs.

CANCELLATIONS

All cancellation orders must cancel prior to shipping. After the shipment has been pick up by our freight company, it is the buyer's responsibility to arrange for the return goods to be shipped back to us at the buyer's expense.

REPLACEMENTS AND DAMAGES

Please inspect your order when it arrives. Look for damaged corners etc... If any visable defects or broken box, please have your delivery person make a note in the Bill of landing or receipt.

AN IMPORTANT NOTE ABOUT PRODUCT IMAGES

We try our best to display the correct images for our customers. All images we display can be affected by your monitor. Always ask for a free  sample to see the actual product before ordering.